In addition to creating a formal definition of how to define a travel subscription service and surveying the market to establish the current players in the US, the report also explores the history of subscription services in the travel sector and interviews experts such as Subscription Boom author Adam Levinter and eDreams founder Mauricio Prieto.

WayAway’s Director of PR, Janis Dzenis comments: “The relatively limited research we’d seen into travel subscriptions seemed to vary wildly in what was and what was not classified as either travel or a subscription – nor was much of it up-to-date or taking into account the long evolution of such services from as far back as 2011 when Usingmiles.com introduced the first plan. So we decided to set a baseline definition for the space and map out the universe of current players before conducting any analysis.

“What we found surprised us on two levels, firstly that there’s a lot less travel subscriptions services than you might think – only 49 in the US market. And secondly that so many of these are recent, from just the last few years, indicating a boom with a very clear trend for accelerated growth. We firmly believe that looking back years from now we´ll recognize that now was an inflection point.”

The article Research report shows true travel subscriptions services rare, but growing fast first appeared in TravelDailyNews International.

Havila Voyages is actively working to reduce emissions and meet future environmental requirements.

“Last year, we made history as the world’s first cruise company to sail into the Geirangerfjord UNESCO World Heritage Site emission-free and silently, four years before the Norwegian government’s requirement for emission-free ferries and ships in the World Heritage areas comes into effect,” says CEO Bent Martini.

“This is clear proof of our ambitions. We look forward to continuing our journey and doing our part to make tourism and shipping more sustainable”.

Martini points out that Havila Voyages intends to become both carbon-neutral and achieve zero emissions in the future. “It starts with gradually replacing natural gas with biogas, and the goal is to be carbon-neutral by 2028. After that, we will switch to emission-free fuel alternatives such as hydrogen, and the goal is zero emissions by 2030 – with the ships we have today,” he says.

Ambitious goal achieved

Another goal set by Havila Voyages was to reduce onboard food waste and produce only 75 grams of food waste per person per day. The company’s food concept includes serving all meals à la carte and using locally sourced and short-travelled ingredients.

“Meeting our target of 75 grams of food waste across four fully operational ships, means we can reduce food waste by 60 tons per year, by not using buffets”, says Martini.

“It is therefore very gratifying to report that this year we successfully achieved our goal and collect only 71 grams of food waste per person per day on board. We have accomplished this thanks to the fantastic efforts of those who have developed our food concept, those who prepare and serve the food on board, and, not least, our guests who are made aware of the concept. And no one leaves our restaurants hungry.”

In addition, Havila Kystruten can report a high degree of waste sorting and effective circular use of resources on its ships.

Aiming to make a positive contribution

Havila Voyages’ ships, which include battery packs that enable emission-free and silent operation for 4 hours at a time, are the most environmentally friendly vessels to have ever sailed the historic coastal route Bergen – Kirkenes – Bergen. With current operations, CO2 emissions are reduced by 35-40%, and local emissions such as NOx and SOx are reduced by over 90%, compared to equivalent ships using traditional fossil fuels.

“We believe that our sustainable approach to coastal tourism and our focus on climate and the environment are a positive contribution to the transition to a zero-emission society. We look forward to continuing our journey and doing our part to make tourism and shipping more sustainable socially and environmentally,” says Martini.

“These reports help our investors, partners, employees, and customers learn more about our business and how we will continue to develop an inclusive and environmentally conscious company. Together, we will lead the way towards a greater focus on sustainability, and we aim to be among the first to achieve zero emissions,” he concluded.

The article Havila Voyages confirms ambition for emission-free coastal sailings by 2030 – with current ships first appeared in TravelDailyNews International.

“On behalf of the board of Star Alliance, I would like to congratulate Theo for being named the next CEO of Star Alliance,” said Scott Kirby, CEO of United Airlines and Chairman of the Star Alliance Chief Executive Board. “Theo’s international commercial and airline experience have given him a good understanding of the challenges and opportunities facing our industry today. I believe he is the right person to lead Star Alliance into the future.”

“Star Alliance connects the world,” said Mr Panagiotoulias. “More than 200 million customers fly with its 26 member airlines each year, on more than 16,000 flights each day. The Alliance has also led the revolution to promote a more seamless passenger experience. I am honoured that I’ve been chosen to lead the Star Alliance team and work directly with our 26 member carriers, as we continue to innovate as the world’s leading airline alliance.”

Mr Panagiotoulias will succeed Charlotta Wieland, who has been seconded from SAS – Scandinavian Airlines to serve as Star Alliance’s interim CEO since January 2023. With Mr Panagiotoulias coming on board, Ms Wieland will return to SAS, and also rejoin Star Alliance’s Alliance Management Board as the representative for SAS. Mr Panagiotoulias’ appointment is expected to take effect within the coming months, upon the completion of certain administrative processes and clearances.

“On behalf of Star Alliance and its member carriers, I would like to thank Charlotta for her service to Star Alliance as interim CEO, and welcome her back to her seat on the Alliance Management Board,” said Mr Kirby.

Star Alliance was named the World’s Best Airline Alliance by Skytrax in 2022. It aims to facilitate a seamless, high-quality traveller experience across its 26 member carriers, with smooth transfers across an extensive global network, together with rewards and recognition for frequent international travellers.

In 2022, the Alliance celebrated its 25th anniversary as the longest-running international airline alliance. It also marked several important milestones, including the launch of the world’s first airline alliance credit card with HSBC Australia, and the formation of an intermodal travel model, which extends the Alliance’s network beyond air travel to other transport ecosystems, such as rail networks.

The article Star Alliance names Theo Panagiotoulias as new CEO first appeared in TravelDailyNews International.

The SOC 2 Type 2 Examination is a detailed examination of design suitability and operating effectiveness for the controls implemented around the information and system security. The examination reflects the third-party testing results of Mews’ security controls against the Trust Services Criteria published by the American Institute of Certified Public Accountants (AICPA).

“In the world of hospitality, data security is critically important. We designed Mews to have the highest degree of safety and confidentiality, and we’re deeply proud to be among the few PMS providers to have passed this rigorous test ”, said Richard Valtr, Founder of Mews. “Our technology empowers properties to securely handle guest data and process real-time payments, all while minimizing potential threats.”

The successful completion of the SOC 2® Type 2 examination further strengthens the growth strategy for Mews in North America, more specifically the enterprise segment in the US market.

“With this, Mews is entering a new stage of maturity. We’re unlocking new possibilities in North America and delivering industry-leading technology to modern hoteliers and their guests,” said Michael Wesner, Chief Commercial Officer at Mews. “The data security of our customers is a point of trust that Mews will continue to protect as we grow our platform and client base.”

It comes at the same time as Mews tripled their North American business with the acquisition of Hotello.

The article Mews announces successful completion of SOC 2® Type 2 examination, proving its commitment to data security first appeared in TravelDailyNews International.

“Dave not only adds bench strength to our existing advisory work, but his extensive operational experience and relationships with complementary businesses to hotels expands the breadth of CapStar’s capabilities,” said Whetsell, who started the advisory firm five years ago. “Dave will allow us to focus on a new areas, such as introducing capital partners, as well as reviewing multi-property and individual asset sales, purchases and developments. Additionally, Dave’s presence allows us to now entertain activities in businesses associated with hospitality .”

Focusing on both the U.S. and European markets, CapStar provides an array of advisory services for the full lifecycle of a company. Services include:

• Assisting in the sale of small- to medium-sized companies
• Sourcing and negotiating merger and acquisition opportunities
• Introducing capital partners
• Reviewing multi-property and individual asset sales and purchases and corporate restructurings
• Advising on deep value-add renovations

McCaslin began his hospitality career in operations with entities including Westin Hotels and Lincoln Hotels. After co-founding the original CapStar with David Whetsell, he served as its COO and held the same position, as well as a board member, with MeriStar Hotels and Resorts, Inc. He later served as president of HEI Hospitality during its re-introduction and then formed and served as president of Northwood Hospitality for the parent, Northwood Investors. Most recently, he was chief development officer for HHM Hotels, a leading hotel management company for private and institutional assets across the U.S. and Canada. McCaslin currently is invested in 29 hotel properties and is an active advisory board member for the University of Missouri Columbia Hospitality School. He also previously founded Smilezzz, a hospitality consulting firm.

“My focus will be on real estate investors and capital partners who are drawn to the industry’s ability to move rent on a nightly basis but need to understand how to best implement plans to maximize returns,” McCaslin added. “Paul and my track record of success and our complimentary skill sets allow us to work seamlessly to provide that depth of experience to others looking for a competitive edge.”

The article David McCaslin joins CapStar Advisors as Partner first appeared in TravelDailyNews International.

As the only mountain resort within the MKM Trust portfolio for the past 18 years, Schweitzer has been consistently recognized as one of the region’s top ski destinations, in part due to significant strategic investments that have been made over the past several years. With room for growth and plans for future expansion and development, MKM’s decision to exit the resort operations business puts Schweitzer in a favorable position to begin a new chapter with Alterra at the helm.

“Since becoming an Ikon Pass partner in 2021, we’ve had the good fortune of learning how Alterra Mountain Company has quickly evolved into an industry leader,” said Tom Chasse, President and CEO of Schweitzer. “The company’s commitment to preserving the authenticity of their mountain communities while investing in the overall mountain experience is what we’re most looking forward to as the newest member of the Alterra family.”

Starting in the early 2000’s, over $100M in capital has been invested into Schweitzer to help fortify itself as a premier destination in the Pacific Northwest, including terrain expansion, 5 new lifts, Sky House – on-mountain day lodge, Humbird – a 31-unit boutique hotel in Schweitzer’s village, and Cambium – a brand new wellness spa.

“With an incredible mountain in one of the most beautiful settings in the country and a world-class operating team, Schweitzer has everything we look for in a destination,” said Jared Smith, President & CEO, Alterra Mountain Company. “The mountain has been a valued partner on the Ikon Pass for several seasons so we’ve been able to see the exceptional team, community, and opportunities for continued investment up close.”

Tom Chasse will stay on as President and CEO of Schweitzer and will oversee daily operations of the destination and future capital improvement plans.

The MKM Trust, which has been the owner and developer of Schweitzer for the past 18 years, will retain non-ski operations real estate holdings, and will continue to lead future real estate development projects that support the vibrancy of the Schweitzer community.

The transaction is expected to close later in 2023, and is subject to certain closing conditions, including regulatory approvals. Terms of the transaction were not disclosed. More details will be released once the transaction has closed.

The article Idaho’s largest ski area being acquired by Alterra first appeared in TravelDailyNews International.

The arrival of the 186-seat Airbus A320 means easyJet now bases eight Airbus A320 family aircraft at Belfast International, demonstrating the airline’s long-term commitment to Northern Ireland by providing more great value choice, offering 36 routes to eight countries across Europe and the Middle East. The airline will operate its largest ever flying programme from Northern Ireland this summer with 23% per cent more capacity than pre-pandemic, flying 4.7 million seats.

The airline already launched its inaugural flight on a brand new summer route from Belfast International to Rhodes. The stunning Greek island of Rhodes offers miles of scenic coastline which makes it an ideal destination for travellers wishing to relax and recharge, all while discovering some of Europe’s best beaches.

Flights to Rhodes will operate up to twice a week on Saturdays and Tuesdays throughout the summer season until 28 October 2023.

The new route means that holidaymakers from Belfast wanting to explore Rhodes can do so with easyJet holidays, with packages starting from less than £400 per person. The holiday company now offers 29 beach and city destinations from Belfast. From luxury all-inclusive resorts, to charming boutique hotels in the heart of Europe’s most loved cities, there’s something for everyone. And, there’s 23kg of luggage per person, flights, hotel and transfers included on all beach packages.

Ali Gayward, easyJet’s UK Country Manager, said: “We are delighted to be welcoming the arrival of our eighth aircraft in Belfast today and to be celebrating the launch of our new summer route to Rhodes, both of which are a testament to our continued success and commitment to our customers by providing greater choice and direct connectivity to more of the fantastic destinations Europe has to offer, for what will be our biggest ever summer in Northern Ireland.

“We are proud to be the largest airline in Northern Ireland and the expansion of our fleet and strengthening of our network at Belfast International demonstrates our confidence in the resilient strength of demand for travel in the UK, with customers choosing us for our trusted brand, unrivalled network and great value fares and we can’t wait to welcome more customers on board.”

Graham Keddie, managing director, Belfast International Airport said: “easyJet are a key strategic partner at Belfast International Airport and the addition of an eighth Airbus aircraft to its already substantial base here is further commitment of the importance of Belfast International to the easyJet network. Rhodes is always a firm and growing favourite with local holidaymakers and we are delighted to see it added to the overall easyJet network from Belfast International Airport. We are looking forward to a busy summer season ahead with even more choice available for passengers direct from their local airport.

We have been working together for almost 25 years; serving over 70million passengers in that time. We look forward to our ongoing relationship and will continue to work closely to develop a range of services to provide essential connectivity and destination choice for local travellers.”

For over 20 years easyJet has been the largest airline in Northern Ireland and now offers 36 routes across 8 countries in the UK, Europe and the Middle East. The airline launched services from Belfast International in 1998 and since operating its first flight, to London Luton, easyJet has remained committed to the airport and customers in Northern Ireland by maintaining a continuous operation. Last week the airline announced further expansion of its network with a new year round service from Belfast International to Southampton, which is set to operate from 29 October.

The article easyJet celebrates arrival of 8th aircraft at Belfast International as more routes and passengers take off this summer first appeared in TravelDailyNews International.

Latest figures show that there was one unruly incident reported for every 568 flights in 2022, up from one per 835 flights in 2021. The most common categorizations of incidents in 2022 were non-compliance, verbal abuse and intoxication. Physical abuse incidents remain very rare, but these had an alarming increase of 61% over 2021, occurring once every 17,200 flights.

“The increasing trend of unruly passenger incidents is worrying. Passengers and crew are entitled to a safe and hassle-free experience on board. For that, passengers must comply with crew instructions. While our professional crews are well trained to manage unruly passenger scenarios, it is unacceptable that rules in place for everyone’s safety are disobeyed by a small but persistent minority of passengers. There is no excuse for not following the instructions of the crew,” said Conrad Clifford, IATA’s Deputy Director General.

Although non-compliance incidents initially fell after the mask mandates were removed on most flights, the frequency began to rise again throughout 2022 and ended the year some 37% up on 2021. The most common examples of non-compliance were:

• Smoking of cigarettes, e-cigarettes, vapes and puff devices in the cabin or lavatories
• Failure to fasten seatbelts when instructed
• Exceeding the carry-on baggage allowance or failing to store baggage when required
• Consumption of own alcohol on board
• Two-pillar strategy

A two-pillar strategy is in place for the needed zero-tolerance approach to unruly behavior.

Regulation: Ensure governments have the necessary legal authority to prosecute unruly passengers, regardless of their state of origin and to have a range of enforcement measures that reflect the severity of the incident. Such powers exist in the Montreal Protocol 2014 (MP14), and IATA is urging all states to ratify this as soon as possible. To date, some 45 nations comprising 33% of international passenger traffic have ratified MP14.

Guidance to prevent and de-escalate incidents: Prevent incidents through collaboration with industry partners on the ground (such as airports, bars and restaurants and duty-free shops), including for example awareness campaigns on the consequences of unruly behavior. Additionally, sharing best practices, including training, for crew to de-escalate incidents when they occur. A new guidance document was published at the beginning of 2022 gathering best practices for airlines and providing practical solutions to governments on public awareness, spot fines, and fixing jurisdiction gaps.

Prevent incidents through collaboration with industry partners on the ground (such as airports, bars and restaurants and duty-free shops), including for example awareness campaigns on the consequences of unruly behavior. Additionally, sharing best practices, including training, for crew to de-escalate incidents when they occur. A new guidance document (pdf) was published at the beginning of 2022 gathering best practices for airlines and providing practical solutions to governments on public awareness, spot fines, and fixing jurisdiction gaps.

“In the face of rising unruly incident numbers, governments and the industry are taking more serious measures to prevent unruly passenger incidents. States are ratifying MP14 and reviewing enforcement measures, sending a clear message of deterrence by showing that they are ready to prosecute unruly behavior. For the industry’s part, there is greater collaboration. For example, as the vast majority of intoxication incidents occur from alcohol consumed prior to the flight, the support of airport bars and restaurants to ensure the responsible consumption of alcohol is particularly important.

“No one wants to stop people having a good time when they go on holiday—but we all have a responsibility to behave with respect for other passengers and the crew. For the sake of the majority, we make no apology for seeking to crack down on the bad behavior of a tiny number of travelers who can make a flight very uncomfortable for everyone else,” said Clifford.

The article Unruly passenger incidents in post-pandemic increase first appeared in TravelDailyNews International.

With this change, passengers flying between these destinations will be able to choose the size that best suits their needs from five options: XS, S, M and L in economy fare and XXL in business fare to fly on Boeing 787* twin-aisle aircraft with 28 seats in business cabin and 222 in economy.

Avianca Airlines flight AV0083 will depart Los Angeles (LAX) at 8:45 p.m. (local time) daily, arriving in Bogotá (BOG) at 05:45 a.m. the following day (local time), with a flight time of seven hours. The return flight (AV0084) will depart Bogotá at 1:10 p.m. (local time) daily, arriving in Los Angeles at 7 p.m. (local time) the same day.

“We know that going to Bogotá is almost like going to Europe,” said Manuel Ambriz, Avianca’s chief commercial officer. “It’s a long trip and we want our customers to have the opportunity to enjoy more benefits. We listened to them, we made some internal adjustments and today we are implementing the option of flying in the business cabin on a flight of seven hours. We currently operate one daily flight between Los Angeles and Bogotá and we believe that this is an important development to the route.”

With this announcement, customers who choose to fly business class between Los Angeles and Bogotá will have access to a service that includes:

• Welcome drink
• Dinner/lunch with three menu options to choose from and snacks
• Offers on liquors and beverages
• Blanket and pillow kit
• Amenity kit and mattress pad for night flights
• Complimentary entertainment system

The service for passengers flying in the economy cabin on this route includes:

• Dinner or lunch with two options and a snack
• Offers on liquors and beverages
• Blanket and pillow kit on night flights
• Free entertainment system

*Flights on this route are operated on Wamos aircraft and have a capacity of 34 executive cabin seats.

The article Avianca Airlines offers Business Class on flights to Bogotá first appeared in TravelDailyNews International.

ACI and airports have been leaders in the decarbonization transformation, being the first to commit to a long-term environmental goal of net zero carbon emissions at airports by 2050, made on 8 June 2021. This was followed by the cross-industry commitment in October 2021 and that by the ICAO States in October 2022.

The IATA Net Zero Roadmaps highlight the type of collaboration and actions needed to achieve both the aviation industries’ and governments’ goal of net zero carbon emission by 2050.

ACI World Director General Luis Felipe de Oliveira said: “We congratulate IATA on the launch of the Net Zero Roadmaps and welcome their ongoing collaboration in building a sustainable aviation sector. Airports have been leaders in the decarbonization transformation and on the front line to provide solutions. The whole aviation ecosystem needs to work together with common purpose, and we urge States, regulators, fuel producers, and the financial sector to all play their part too. The onus is on all of us so that aviation can continue to play an important role in the economic and social well-being of communities worldwide.”

The article ACI World welcomes IATA’s Net Zero Roadmaps and calls for the continued collaboration of aviation stakeholders first appeared in TravelDailyNews International.